Customer reviews

Really nice hotel and place to stay in Madrid. Lot of space, including small kitchen. Many (small) shops, bars, restaurants (e.g for breakfast) nearby as well as metro station Diego de Leon. Relatively quiet. Friendly personnel, although not all of them speak English (an issue in Spain anyway…). Room was very clean and not too modern anymore. We stayed for 5 nights and cleaning and hand towel change was done once, quite unexpectedly. No problem for us by the way. We had a small issue with cooking equipment, that was solved properly. All over: great place to stay for a visit to Madrid.

We have stayed at Aparthotel Quo Eraso for the past four years and wouldn't stay anywhere else in Madrid. It provides very comfortable accommodation in a quiet, safe area very close to a Metro station (100m), good local grocery shops and restaurants. The knowledgeable, friendly and helpful staff always help to make our stays enjoyable.

I am never disappointed at Q Eraso. Clean, tidy, friendly and helpful.

Excelente personal muy centrico muy limpio

The hotel is greatcoat only because of the size and confort of the rooms, the most friendly and helpful staff, it close proximity of great cafes and restaurants but also for his location in Madrid. We love that place and recommend it without any reservation. Thank you Bella for making our stay so enjoyable.

I loved this hotel, large, clean, silent room, lots of useful features, fridge, microwave, even an outlet adapter for the US, WIFI works well in rooms, great location and close to the metro station. The lady at the front desk was very kind, as well as the cleaning lady, and I would definitely choose it again whenever I am back in Madrid.

As expected,the facilities were wonderful and the personnel very helpful. I can thoroughly recommend this great establishment.

ALWAYS USE THE QUO ERASO WHEN VISITING MY SON AND HIS FAMILY IN MADRID. ALWAYS A VERY PLEASANT STAY. STAFF VERY FRIENDLY AND HELPFUL.

Good location at walking distance of Retiro (25 minutes) and city center (30 minutes). Also Metro station Diego de Leon very nearby (2 minutes walk). Very helpful staff. Nice bads and kitchenette for small meals.

A 800 metre walk from the Intercambiar bus station on the Avenue de America, and clos to the metro station Diego de Leon. Very friendly staff at reception. Very clean room. Lots of cafes and restaurants nearby.

A shower cabine is preferred instead of a bath

Helpful staff

Very simple but nice Hotel indeed. Not far from the Center (only a few Stations with the Underground train). However, staff is very helpful regarding advise where to go in Madrid, what to do, where to go shopping and so on. A Mr. Nachete Gomes gave us a lot of help by telling us about nice Restaurants and Breakfast oportunities nearby. However, there's a "Cafe Corner" where you get great Tortillas for Breakfast. Underground Station is away 5 min to walk. The hotel has kitchenettes, where you can cook yourself. Pots and potteries are provided for free. We'll definitely go there again soon.

Clean, close to subway, everyone so nice at the reception, great room... I loved it!

The room was comfortable and quiet. Although the hotel is not in a tourist area it is only a short walk from the Metro and several bus routes. We will stay there again if we return to Madrid.

Very nice place, practical, cheap and easy to get to the centre.

Great place to stay, quite close to the center (short metro ride or long walk), shops and a park. Courteous staff, comfortable room. Provided baby cot for free. One lowlight - WiFi password changes every 24h, even in the middle of a connection. I recommend this hotel.

Friendly personnel, spacious and clean rooms, very good value for money

Aconsejable:limpio ,amplio y bien situado. Solo un pero : el baño un poco pequeño ,para el espacio del apartamento( por eso no le pongo la maxima puntuación ). El personal amable y educado. En definitiva ,muy recomendable.

Estuvimos muy a gusto. El apartamento limpio, moderno y bonito. Muy cerca del metro y del centro de Madrid.